End-to-End Encryption
All messages and video calls are encrypted using AES-256 and TLS 1.3 protocols. Even our internal team cannot read your private conversations without your explicit consent during an investigation.
Privacy Policy
Your privacy is the foundation of trust on QualityDatingAdvice. This policy explains what data we collect, how we use it and how you stay in control - written in plain language, not legalese.
Effective Date: January 1, 2026 | Last Updated: April 6, 2026
What This Policy Covers
Navigate directly to the section relevant to your question:
Information We Collect
QualityDatingAdvice collects only the data necessary to deliver a safe, personalised dating experience. We gather information directly from you, automatically through your use of the platform, and occasionally from third-party verification partners.
Data You Provide Directly
- Account registration: name, email address, date of birth, gender and relationship preferences.
- Profile information: photos, biography, cultural background, languages spoken, lifestyle preferences and location.
- Verification data: government-issued ID images and real-time selfie captures used solely for identity confirmation.
- Communications: messages, video call metadata and feedback you submit through our support channels.
- Payment information: billing details processed through PCI-DSS-compliant payment providers. We never store full credit card numbers on our servers.
Data Collected Automatically
- Device and browser data: IP address, browser type, operating system, screen resolution and unique device identifiers.
- Usage data: pages visited, features used, session duration, click patterns and search queries within the platform.
- Location data: approximate location derived from IP address or, with your consent, precise GPS coordinates on mobile devices.
Data from Third Parties
When you sign up using a social media account, we receive limited profile information (name, email, profile photo) as authorised by that provider. We also receive verification results from our identity-checking partners, but never the underlying ID documents after the check is complete.
How We Use Your Information
Every piece of data we collect serves a specific, member-benefiting purpose. We do not sell personal information to advertisers or data brokers - ever. Here is exactly how your data works for you:
- Matching and recommendations: profile data, cultural preferences and behavioural signals feed our compatibility engine so you see the most relevant verified members.
- Identity verification: ID and selfie data are used exclusively to confirm that every member is a real person, then securely deleted within 30 days of verification.
- Platform safety: usage patterns and communication metadata help our moderation team detect and remove fraudulent accounts, scam messages and policy violations.
- Service improvement: aggregated, anonymised analytics help us understand which features members value most, guiding product development.
- Communication: your email is used for account notifications, security alerts and, with your opt-in consent, occasional dating advice newsletters.
- Legal compliance: we retain certain records as required by applicable law, including consumer protection statutes and court orders.
Transparency note: You can download a complete copy of the personal data we hold about you at any time from your account settings. The export is generated within 48 hours.
Cookies and Tracking Technologies
Cookies are small text files stored on your device that help us remember your preferences, keep you logged in and understand how members use the platform. QualityDatingAdvice uses three categories of cookies:
| Cookie Type | Purpose | Can You Disable? |
|---|---|---|
| Essential | Authentication, security, session management. The platform cannot function without these. | No |
| Functional | Language preferences, theme settings (light/dark), saved searches. | Yes |
| Analytics | Aggregated usage metrics (page views, session length) to improve features. No personal identification. | Yes |
We do not use third-party advertising cookies. You can manage your cookie preferences at any time through your browser settings or the cookie banner displayed on your first visit. Disabling functional or analytics cookies will not affect core platform functionality.
Your Rights and Choices
Regardless of where you live, QualityDatingAdvice extends the following data rights to every member. These align with GDPR (EU), CCPA (California), LGPD (Brazil) and other global data protection standards:
- Right to access: request a full copy of all personal data we hold about you, delivered in a portable JSON format.
- Right to correction: update inaccurate or incomplete data directly in your profile or by contacting our privacy team.
- Right to deletion: request permanent removal of your account and all associated data. Deletion is completed within 30 days, except for records required by law.
- Right to restrict processing: pause specific data processing activities while a complaint is under review.
- Right to object: opt out of non-essential data processing, including analytics and marketing communications, at any time.
- Right to data portability: export your profile, messages and match history in a machine-readable format.
- Right to withdraw consent: revoke previously granted permissions (e.g., location access, newsletter subscription) without affecting the lawfulness of prior processing.
To exercise any of these rights, email [email protected] or use the self-service tools in your account settings. We respond to all requests within 15 business days.
How We Protect Your Data
Data protection at QualityDatingAdvice is not an afterthought - it is baked into every layer of the platform. We employ industry-leading security measures tested through annual independent audits.
SOC 2 Type II Certified
Our infrastructure is audited annually by an independent firm against SOC 2 standards for security, availability, processing integrity and confidentiality.
Secure Data Centres
Member data is stored across geo-redundant data centres in the EU and North America, each meeting ISO 27001 physical security requirements with 24/7 on-site monitoring.
We also conduct regular penetration testing, enforce two-factor authentication for all staff access to member data, and maintain a bug bounty programme that rewards independent security researchers who report vulnerabilities.
Breach notification: In the unlikely event of a data breach affecting your personal information, we will notify you via email and in-app alert within 72 hours, in compliance with GDPR Article 33 and equivalent regulations worldwide.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your data rights, or need to report a concern, our dedicated privacy team is here to help:
- Email: [email protected]
- Response time: within 15 business days for formal requests; general enquiries typically answered within 48 hours.
- Data Protection Officer: You may also reach our DPO directly at [email protected] for matters related to GDPR or international data transfers.
If you believe your data rights have not been adequately addressed, you have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so we can resolve the issue directly.
This privacy policy applies to all services provided through qualitydatingadvice.com. We may update this policy periodically; the "Last Updated" date at the top reflects the most recent revision. Continued use of the platform after changes constitutes acceptance of the revised terms. Review our Terms and Conditions for the full service agreement.